Welcome. My name is Tim.
I help brands remove friction with customers through UX research, strategy, & design.
A complete site redesign for this top rent-to-own brand. Including a fully responsive layout to accommodate the mostly mobile user base. Rollout of first
E-commerce website in history of the company.
80%
Increase in Customer Lead Generation
FEATURED WORK
RAMP, a new product initiative for PDI Technologies, provides convenience retailers complete and direct management of their loyalty program app experience.
What I did: Requirements Discovery | Wireframe Development | Figma Designs | Prototype Development | Design System Development | Functional Annotations
DealMaker is a crowd funding platform that specializes in helping businesses raise capital through private securities offerings. Primarily targeting real estate, venture capital, and other alternative investments.
What I did: User Requirements | Develop Interview Guide | Conducted 18 Customer Interviews | Usability Study | User Personas | Journey Maps | Wireframe Development | Figma Designs | Prototype Development
The goal was a site redesign to full responsive site and elevate the digital experience to match the new branding look and feel.
What I did: Stakeholder Interviews | User Requirements | Wireframe Development | UI Designs | Prototype Development